Terms of Use

Last updated: October 29, 2026

These Terms of Use apply to your access to zenviroze.com and its store features. The website is operated by Chongqing Changzhiran Network Technology Co., Ltd. under the zenviroze brand. By using the website, you agree to these terms to the extent permitted by applicable law.

Using the website responsibly

You may browse the store, obtain product information and contact us for lawful shopping purposes. You must not misuse the site, attempt unauthorized access, introduce malicious software, interfere with other users, place fraudulent orders or submit unlawful content. You must have legal capacity to make a purchase or act with appropriate authorization.

Accounts and information you provide

Keep any account credentials confidential and provide accurate contact and order information. If you suspect unauthorized access, notify us promptly. We may take proportionate steps to protect affected customers and the store, subject to applicable law.

Content and intellectual property

Website text, branding, photographs, graphics and other materials may be protected by intellectual property rights. You may use the site for personal shopping, but may not reproduce or commercially exploit protected material without permission unless the law allows it. Third-party trademarks and materials remain the property of their respective owners.

Product information and corrections

Read the item description and instructions before buying or using a product. We make reasonable efforts to keep listings accurate, but may correct mistakes and update availability. A screen display can affect color appearance. A material description or pricing error does not allow us to silently change an agreed purchase: we will explain the issue and available options.

Reviews and messages

Only submit content you are entitled to provide. Reviews should reflect genuine experience and must not contain another person’s confidential information, unlawful material or deceptive claims. We may address content that violates these conditions, while respecting applicable law.

Links and external services

Shopify supports the operation of this store. Payment, delivery and other services may also be provided by independent parties. Their own terms and privacy notices may apply to their services. Links to external websites do not by themselves mean we endorse their content.

Availability and responsibility

Maintenance, security issues or events outside our reasonable control can interrupt access. We do not promise uninterrupted access or compatibility with every device. Any limitation of responsibility applies only to the extent lawful and does not exclude liability that cannot be excluded, including mandatory consumer protections.

Purchases and privacy

Orders are also covered by our Terms of Purchase. Our Privacy Policy explains personal information handling. Reading or using this website does not substitute for any separate consent that the law requires for optional tracking or marketing.

Applicable law and disputes

These terms are subject to applicable law, including mandatory conflict-of-law and consumer protection rules. This does not deprive you of mandatory protections available in your country of residence or require you to bring a claim somewhere that applicable law does not permit. Disputes may be brought before a court with jurisdiction under applicable law. Please contact us first if you would like assistance resolving a concern.

Updates

We may revise these terms for changes in the website or legal requirements. The revision date appears above. Updates do not retroactively remove rights connected with an earlier purchase.

Questions about these terms

zenviroze is owned and operated by Chongqing Changzhiran Network Technology Co., Ltd.

Business address: No. 166, Yunchuang Road, Yudong Subdistrict, Banan District, Chongqing, China

Email: service@zenviroze.com
Telephone: +86 23 6595 9445
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays.